Borough of Hillingdon

Postcode areas
HA4, HA5, HA6 UB3, UB4, UB5, UB7, UB8, UB9, UB10, UB11, TW6

Hillingdon Council Details
Website: www.hillingdon.gov.uk/residents
Address: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW
Hayes One Stop Shop for Advice: Botwell Green Sports and Leisure Centre, East Avenue, Hayes, Middlesex, UB3 2HW
Telephone Central Switchboard: 01895 250111

Counselling Services
Communicare Counselling
Website: www.communicarecounsellingservice.co.uk
Address: Christ Church, Redford Way, Uxbridge, UB8 1SZ
Telephone: 01895 256056
Email: ccsenquiry@btinternet.com

Provides affordable counselling to local residents, covering various issues such as depression, unhappiness, health and disability issues and bereavement.

British Association of Counselling and Psychotherapy
Website: http://www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield, which can be narrowed down by what help you need so you see the counsellors best prepared to help.

Care
Alderbourne Rehabilitation Unit
Website: www.thh.nhs.uk/services/alderbourne
Address: Hillingdon Hospital, Pield Heath Road, Uxbridge, UB8 3NN
Telephone: 01895 279661

Provides specialist outpatient and short term inpatient care for those neurological conditions including MND. Services include:

  • Physiotherapy.
  • Occupational Therapy.
  • Speech Therapy.
  • Clinical Psychology

Hillingdon Council Social Care Services
Website: www.hillingdon.gov.uk/article/7755/Services-for-people-with-disabilities
Telephone: 01895 556633
Email: socialcaredirect@hillingdon.gov.uk

Hillingdon Council provide an assessment service to determine your care needs and will provide various services to support you such as care at home and financial support.

MND Care Centre – King’s College Hospital
Website: https://www.kch.nhs.uk/service/a-z/motor-nerve
Address: Suite 4, Golden Jubilee Wing, Denmark Hill, London SE5 9RS
Clinic Co-ordinator: Catherine Knights
Telephone: 0207 848 5172
Email: catherine.knights@kcl.ac.uk, catherine.knights1@nhs.net

Provides a weekly clinic with a neurologist who provides diagnosis and information regarding treatment.

Also provides access to a physiotherapist, occupational therapist, speech and language therapist, dietician and palliative care consultant. Requires a referral from a local neurologist.

MND Care Centre – National Hospital for Neurology
Website: https://www.uclh.nhs.uk/OurServices/ServiceA-Z/Neuro/MND/Pages/Home.aspx
Address: National Hospital, Queen Square, London, WC1N 3BG
Clinic Co-ordinator: Jan Clarke
Telephone: 0203 448 3899
Email: Jan.Clarke@uclh.nhs,uk

Provides a weekly clinic with neurologists to discuss care and treatment. Also provides access to physiotherapists, speech and language therapists, occupational therapists and dietitians. Requires a referral from your GP or specialist.

NHS Choices
Website: www.nhs.uk/Service-Search/Care-homes-and-care-at-home/LocationSearch/11

Provides a detailed list of care homes and care-at-home services in your local area and if these services have met the standards of the Care Quality Commission.

Hospice Services
Harlington Hospice
Website: http://harlingtonhospice.wix.com/hha-v2
Address: St. Peters Way, Harlington, Middlesex, UB3 5AB
Telephone: 020 8759 0453

Services:

  • Day and night home services to provide palliative and respite care.
  • Wellbeing, Spiritual and Emotional support service for patients, families and carers.
  • Complementary Therapies and relaxation services for patients and carers.
  • Patient education programmes focussing on how to manage fatigue, pain or depression.
  • Benefit advice service for the over-60’s

Carer Support
Hillingdon Carers
Website: www.hillingdoncarers.org.uk
Address: Luther Bouch House, 126 High Street, Uxbridge, Middlesex, UB8 1JT
Telephone: 01895 811 206
Email: office@hillingdoncarers.org.uk

Provides a range of services to support carers including special support for young carers. Services include:

  • Expert benefit advice including help dealing with applications, appeals and tribunals.
  • Assistance accessing social care services.
  • Emotional support and counselling.
  • Training for carers including first aid and moving and handling.
  • Therapeutic Care.
  • Carers’ Cafés and computer access.
  • Various events and courses.
  • Guidance, information and support for young carers aged 5 to 18.

NHS Choices
Website: www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx
Telephone: 0300 123 1053

Provides information of local care services and provides support and information for carers including: legal advice, financial advice, wellbeing and support for young carers.

Carers UK
Website: www.carersuk.org/
Telephone: 020 7378 4999
Email: info@carersuk.org

Provides a wide range of information regarding financial support, practical support, emotional support.

These services are provided through a helpline, an online forum and online articles about a range of subjects.

Hillingdon Council
Website: www.hillingdon.gov.uk/carers
Address: 2W/11, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW
Telephone: 01895 556 633
Email: socialcaredirect@hillingdon.gov.uk

Provides information regarding council services for carers, in particular the carer’s assessment service which allows the council to determine the needs of individual carers and tailor support for them.

Benefits Advice
Citizens Advice Bureau
Website: www.adviceguide.org.uk/england
Hillingdon Website: www.hillingdoncab.org.uk
Telephone: 0344 848 7903

Uxbridge
Address: The Colonnade, Civic Centre, Uxbridge, Middlesex, UB8 1UW
Hayes
Address: Bothwell Green Library, East Avenue, Hayes, Middlesex, UB3 2HW
Ruislip
Address: 9 Eastcote Road, Ruislip, Middlesex, HA4 8BD

Provides comprehensive information regarding benefits, financial support and the NHS.

Hillingdon Council
Website: www.hillingdon.gov.uk/benefits
Telephone (Central Switchboard): 01895 250 111

Provides information regarding benefits, financial support and council tax. Also provides the “One Stop Shop” service at Bothwell Green Library in Hayes where council officers are on hand to provide in-person advice and information regarding council services.

The Money Advice Service
Website: www.moneyadviceservice.org.uk
Telephone: 0300 500 5000

Provides various online tools to help manage finances. Also provides information and support specifically designed for Carers and the Disabled.

GOV.UK
Website: www.gov.uk/browse/benefits/disability

Provides information regarding disability and carers’ benefits and how to apply for benefits.

Beacon
Website: www.beaconchc.co.uk
Telephone: 0345 548 0300
Email: enquiries@beaconchc.co.uk

Provides support and advice for those using the NHS Continuing Healthcare service. Please note that there are charges for this service.

Bereavement Services
Communicare Counselling
Website: www.communicarecounsellingservice.co.uk
Address: Christ Church, Redford Way, Uxbridge, UB8 1SZ
Telephone: 01895 256056
Email: ccsenquiry@btinternet.com

Provides affordable counselling to local residents covering various issues including bereavement, depression and low mood.

Cruse Hillingdon
Website: www.cruse.org.uk
Address: Hillingdon Park Baptist Church, 25 Hercies Road, Uxbridge, UB10 9LS
Telephone: 01895 811330
Email: hillingdon@cruse.org.uk

Provides bereavement support and counselling for all ages, including children.

Hillingdon Mind
Website: http://hillingdonmind.org.uk/index.php?option=com_content&view=article&id=35&Itemid=9
Telephone: 01895 273742
Email: carmen@hillingdonmind.org.uk

Provides bereavement support and counselling in individual and group settings for those living on a low income.

British Association of Counselling and Psychotherapy
Website: www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield that provide bereavement services.

Jigsaw4U
Website: www.jigsaw4u.org.uk
Telephone: 020 8687 1384
Email: info@jigsaw4u.org.uk

Provides both Pre-Bereavement and Post-Bereavement counselling for children. Includes individual counselling, family sessions and support groups with children in similar situations.

GOV.co.uk
Website: www.gov.uk/after-a-death/overview

Provides information, advice and a checklist of all the necessary arrangements to be made after a death.

QEF Mobility Services
Website: www.qef.org.uk
Telephone: 020 8770 1151
Email: mobility@qef.org.uk 
Or email specialist Occupational Therapist: cw.lynne.hills@qef.org.uk

Provides services enabling people to achieve independence and freedom outside their home.

Transportation Services and Information
Blue Badge Scheme
Website: www.hillingdon.gov.uk/bluebadge
Telephone: 01895 556 633

Provides information regarding who qualifies for a Blue Badge for disabled parking and how to apply for one.

Freedom Pass
Website: www.hillingdon.gov.uk/index.jsp?articleid=15769
Telephone: 01895 556 633

Provides information regarding eligibility and how to apply for a Freedom Bus pass, allowing free travel on London buses.

Taxicard Scheme
Website: www.hillingdon.gov.uk/article/15764/London-Taxicard-scheme;jsessionid=2C9F0963E864329F68EB5D77EC8EA211
Telephone: 01895 556 633

Provides information regarding eligibility and how to apply for a Taxicard. Provides subsidised taxi transport for local residents.

Dial-a-Ride
Website: www.tfl.gov.uk/modes/dial-a-ride
Telephone: 0343 222 7777
Email: DAR@tfl.gov.uk

Provides information regarding eligibility and how to apply for Dial-a-Ride membership, a free service dedicated to helping the disabled make short journeys around London.

Disclaimer
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