Borough of Hounslow

Postcode areas
W4, TW3, TW4, TW5, TW7, TW8, TW13, TW14

Hounslow Council Details
Website: www.hounslow.gov.uk
Address: Civic Centre, Lampton Road, Hounslow, TW3 4DN
Central Switchboard Telephone: 020 8583 2000

Counselling Services
Phoenix Counselling and Psychotherapy Services
Website: www.phoenixcounselling.org
Address: Phoenix Centre, 1-3 Hanworth Road, Feltham, Middlesex, TW13 5AF
Telephone: 0208 844 8543
Email: office@phoenixcounselling.org

Provides affordable counselling services for adults, children and families that can be done online or in person. They provide counselling for a range of issues including Depression, Anxiety, Illness and Disability and Bereavement.

Hounslow IAPT
Website: www.hounslowiapt.nhs.uk
Address: The Isleworth Centre, 146 Twickenham Road, Isleworth, TW7 7DJ
Telephone: 0300 123 0739
Email: houccg.Hounslowiapt@nhs.net

Provides free talking therapy to adults, covering issues such as Depression, Low mood, Anxiety and Health problems.

British Association of Counselling and Psychotherapy
Website: http://www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield, which can be narrowed down by what help you need so you see the counsellors best prepared to help.

Care
Integrated Neurological Services (INS)
Website: www.ins.org.uk
Address: 82 Hampton Road, Twickenham, TW2 5QS
Telephone: 020 8755 4000
Email: admin@ins.org.uk

Provides various services to help support those with MND, their families and carers.
Their services include:

  • Physiotherapy.
  • Speech and Language Therapy.
  • Occupational Therapy.
  • Social Workers to provide both clients and carers emotional and practical support.
  • Home Visits to support palliative care and provide therapy sessions.
  • Support for Carers: providing practical information such as access to benefits and transport; emotional support and counselling; carer training; wellbeing advice.
  • Spiritual Support.
  • Befriending service, for those who may feel isolated by their condition

Hounslow Council Social Care Services
Website: https://www.hounslow.gov.uk/info/20115/supporting_you_through_difficulty/1146/disability_support
Telephone: 020 8583 3100
Email: adultsocialcare@hounslow.gov.uk

Upon completion of a successful assessment, Hounslow council provides a range of services tailored to your needs including: rehabilitation services, home care services, financial support, adaptations to home to make life easier and advice on various matters such as benefits, independent living and accessing other services.

MND Care Centre – King’s College Hospital
Website: https://www.kch.nhs.uk/service/a-z/motor-nerve
Address: Suite 4, Golden Jubilee Wing, Denmark Hill, London SE5 9RS
Clinic Co-ordinator: Catherine Knights
Telephone: 0207 848 5172
Email: catherine.knights@kcl.ac.uk, catherine.knights1@nhs.net

Provides a weekly clinic with a neurologist who provides diagnosis and information regarding treatment.

Also provides access to a physiotherapist, occupational therapist, speech and language therapist, dietician and palliative care consultant. Requires a referral from a local neurologist.

MND Care Centre – National Hospital for Neurology
Website: https://www.uclh.nhs.uk/OurServices/ServiceA-Z/Neuro/MND/Pages/Home.aspx
Address: National Hospital, Queen Square, London, WC1N 3BG
Clinic Co-ordinator: Jan Clarke
Telephone: 0203 448 3899
Email: Jan.Clarke@uclh.nhs,uk

Provides a weekly clinic with neurologists to discuss care and treatment. Also provides access to physiotherapists, speech and language therapists, occupational therapists and dietitians. Requires a referral from your GP or specialist.

NHS Choices
Website: www.nhs.uk/Service-Search/Care-homes-and-care-at-home/LocationSearch/11

Provides a detailed list of care homes and care-at-home services in your local area and if these services have met the standards of the Care Quality Commission.

Hospice Services
Meadow House Hospice
Website: www.meadowhousehospice.org.uk
Address: Meadow House Hospice, Uxbridge Road, Southall, Middlesex, UB1 3HW
Telephone: 020 8967 5179
Email: meadowhouse@nhs.net

Services:

  • District Nurses to provide home care.
  • Respite Care.
  • Counselling Services for Patients, Families or Carers.
  • Social Worker Services e.g. Financial Advice, Benefit Advice, Legal Advice and Advice regarding housing issues.
  • Bereavement and Pre-Bereavement support and counselling.
  • Occupational Therapy: Helping to maintain and manage personal care and daily activities.
  • Speech and Language Therapy.
  • Physiotherapy, including support for mobility needs.
  • Dietetics and Nutrition Advice.
  • Spiritual Support.
  • Outpatient Services.
  • Inpatient Services.
  • Complementary Therapies such as Massage, Reflexology and Aromatherapy.
  • Rapid Response Palliative Care

Princess Alice Hospice (Note: Does Not Include Chiswick)
Website: http://www.pah.org.uk
Address: Princess Alice Hospice, West End Lane, Esher, KT10 8NA
Telephone: 01372 468811
Email: contact@pah.org.uk

Services:

  • Home Care, including therapy options listed below.
  • Respite Care.
  • Counselling Services for Patients, Families or Carers.
  • Group based Bereavement support and counselling for adults and children.
  • Occupational Therapy.
  • Physiotherapy.
  • Speech and Language Therapy.
  • Dietetics.
  • Hypnotherapy.
  • Spiritual Support.
  • Inpatient Services.
  • Social Groups.
  • Carer Support Group.
  • Complementary Therapies such as Massage, Reflexology and Aromatherapy

Carer Support
Integrated Neurological Services (INS)
Website: www.ins.org.uk
Address: 82 Hampton Road, Twickenham, TW2 5QS
Telephone: 020 8755 4000
Email: admin@ins.org.uk

Provides personalised support for carers including support for emotional, psychological and physical wellbeing, carer training including first aid and injury prevention, financial advice and support identifying and accessing services available to support carers.

Hounslow Council
Website: https://www.hounslow.gov.uk/info/20115/supporting_you_through_difficulty/1144/support_for_carers
Telephone: 020 8583 3100
Email: adultsocialcare@hounslow.gov.uk

Provides a range of information and services to support carers. Services include training and support programs as provided by INS (see above). Special services include a Carers’ Allowance, Carers Assessment services, a Carers Forum to allow carers to meet fellow carers and relevant council officials. There is also a Carers Register designed to allow the council to maintain regular contact with local carers.

Hounslow Footprints Project for Young Carers
Website: www.younghounslow.info/kb5/hounslow/fsd/service.page?id=B4O8nUADyM0&youthchannel=5
Telephone: 020 8583 5862
Email: youngcarers@hounslow.gov.uk

Provides support for carer’s aged 5 to 18 and young adult carers aged 18 to 25 in full time education. Includes group activities such as arts and crafts and group discussion and provides support for physical and emotional wellbeing and the development of life skills and socialisation skills. The organisation also works with other professionals to ensure the needs of young carers are met.

NHS Choices
Website: www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx
Telephone: 0300 123 1053

Provides information of local care services and provides support and information for carers including: legal advice, financial advice, wellbeing and support for young carers.

Carers UK
Website: www.carersuk.org/
Telephone: 020 7378 4999
Email: info@carersuk.org

Provides a wide range of information regarding financial support, practical support, emotional support.

These services are provided through a helpline, an online forum and online articles about a range of subjects.

Benefits Advice
Citizens Advice Bureau
Website: www.adviceguide.org.uk/england
Hounslow Website: www.hounslowcabs.org.uk
Telephone: 020 8572 1082

Brentford and Chiswick
Address: Town Hall, Heathfield Terrace, Chiswick, London, W4 4JN
Feltham
Address: 2nd Floor, The Centre, High Street, Feltham, Middlesex, TW 13 4GU
Hounslow
Address: 45 Treaty Centre, High Street, Hounslow, Middlesex, TW3 1ES

Provides comprehensive information regarding benefits, financial support and the NHS.

Hounslow Council
Website: https://www.hounslow.gov.uk/info/20058/benefits
Telephone: 020 8583 2000 (Central Switchboard)

Provides information regarding benefits, financial support and council tax.

The Money Advice Service
Website: www.moneyadviceservice.org.uk
Telephone: 0300 500 5000

Provides various online tools to help manage finances. Also provides information and support specifically designed for Carers and the Disabled.

GOV.UK
Website: www.gov.uk/browse/benefits/disability

Provides information regarding disability and carers’ benefits and how to apply for benefits.

Beacon
Website: www.beaconchc.co.uk
Telephone: 0345 548 0300
Email: enquiries@beaconchc.co.uk

Provides support and advice for those using the NHS Continuing Healthcare service. Please note that there are charges for this service.

Bereavement Services
Phoenix Counselling and Psychotherapy Services
Website: www.phoenixcounselling.org
Address: Phoenix Centre, 1-3 Hanworth Road, Feltham, Middlesex, TW13 5AF
Telephone: 0208 844 8543
Email: office@phoenixcounselling.org

Provides affordable counselling services for adults, children and families that can be done online or in person. They provide counselling for a range of issues including Depression, Anxiety, Illness and Disability and Bereavement.

British Association of Counselling and Psychotherapy
Website: www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield that provide bereavement services.

Jigsaw4U
Website: www.jigsaw4u.org.uk
Telephone: 020 8687 1384
Email: info@jigsaw4u.org.uk

Provides both Pre-Bereavement and Post-Bereavement counselling for children. Includes individual counselling, family sessions and support groups with children in similar situations.

GOV.co.uk
Website: www.gov.uk/after-a-death/overview

Provides information, advice and a check list of all the necessary arrangements to be made after a death.

QEF Mobility Services
Website: www.qef.org.uk
Telephone: 020 8770 1151
Email: mobility@qef.org.uk 
Or email specialist Occupational Therapist: cw.lynne.hills@qef.org.uk

Provides services enabling people to achieve independence and freedom outside their home.

Transportation Services and Information
Blue Badge Scheme
Website: https://www.hounslow.gov.uk/info/20052/parking/1099/blue_badge_parking
Email: bluebadge@hounslow.gov.uk

Provides information regarding who qualifies for a Blue Badge for disabled parking and how to apply for one.

Freedom Pass
Website: https://www.hounslow.gov.uk/info/20083/older_people/1143/bus_pass_for_older_people
Telephone: 020 8583 3073

Provides information regarding eligibility and how to apply for a Freedom Bus pass, allowing free travel on London buses.

Taxicard Scheme
Website: https://www.hounslow.gov.uk/info/20048/adult_social_care/1182/taxicard_for_disabled_people
Telephone:020 7934 9791
Email: taxicard@londoncouncils.gov.uk

Provides information regarding eligibility and how to apply for a Taxicard. Provides subsidised taxi transport for local residents.

Dial-a-Ride
Website: www.tfl.gov.uk/modes/dial-a-ride
Telephone: 0343 222 7777
Email: DAR@tfl.gov.uk

Provides information regarding eligibility and how to apply for Dial-a-Ride membership, a free service dedicated to helping the disabled make short journeys around London.

Disclaimer
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