Borough of Kensington and Chelsea

Postcode areas
SW1W, SW1X, SW3, SW5, SW7, SW10, W2, W8, W10, W14

Kensington and Chelsea Council Details
Website: www.rbkc.gov.uk
Address: Town Hall, Hornton Street, W8 7NX
Telephone Central Switchboard: 020 7361 3000

Counselling Services

British Association of Counselling and Psychotherapy
Website: http://www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield, which can be narrowed down by what help you need so you see the counsellors best prepared to help.

Care
Kensington and Chelsea Council Social Care Team
Website: www.peoplefirstinfo.org.uk/at-home/staying-in-your-own-home/requesting-an-assessment.aspx
Address: The Town Hall, Hornton Street, W8 7NX
Telephone: 020 7361 3013
Email: socialservices@rbkc.gov.uk

Upon successful completion of a personalised assessment, the council will provide various forms of support such as financial support, care at home, help going out and provision of suitable equipment, depending on your needs. Please Note: Though the website above is not Kensington and Chelsea Council, it is endorsed by the council and provides all the necessary information.

People First
Website: www.peoplefirstinfo.org.uk

Provides a large number of articles for patients and carers to help support independent living. Also has a searchable list of a wide range of useful private services and organisations in London to help in this endeavour.

Community Rehabilitation Team
Website: www.rbkc.gov.uk/az/az.aspx?searchletter=D&orgid=1939
Address: World’s End Health Centre, 529 Kings Road, London, SW10 0UD
Telephone: 020 7349 3239

A team of occupational therapists, physiotherapists, a dietitian and rehab assistants provide support and advice to patients to help them live as independently as possible at home.

MND Care Centre – King’s College Hospital
Website: https://www.kch.nhs.uk/service/a-z/motor-nerve
Address: Suite 4, Golden Jubilee Wing, Denmark Hill, London SE5 9RS
Clinic Co-ordinator: Catherine Knights
Telephone: 0207 848 5172
Email: catherine.knights@kcl.ac.uk, catherine.knights1@nhs.net

Provides a weekly clinic with a neurologist who provides diagnosis and information regarding treatment.

Also provides access to a physiotherapist, occupational therapist, speech and language therapist, dietician and palliative care consultant. Requires a referral from a local neurologist.

MND Care Centre – National Hospital for Neurology
Website: https://www.uclh.nhs.uk/OurServices/ServiceA-Z/Neuro/MND/Pages/Home.aspx
Address: National Hospital, Queen Square, London, WC1N 3BG
Clinic Co-ordinator: Jan Clarke
Telephone: 0203 448 3899
Email: Jan.Clarke@uclh.nhs,uk

Provides a weekly clinic with neurologists to discuss care and treatment. Also provides access to physiotherapists, speech and language therapists, occupational therapists and dietitians. Requires a referral from your GP or specialist.

NHS Choices
Website: www.nhs.uk/Service-Search/Care-homes-and-care-at-home/LocationSearch/11

Provides a detailed list of care homes and care-at-home services in your local area and if these services have met the standards of the Care Quality Commission.

Hospice Services
Trinity Hospice
Website: www.trinityhospice.org.uk
Address: 30 Clapham Common North Side, Clapham, SW4 0RN
Telephone: 020 7787 1000
Email: enquiries@trinityhospice.org.uk

Services:

  • Home Care provided by specialist nurses.
  • Inpatient Care.
  • Palliative Care.
  • Counselling and emotional support for Patients.
  • Physiotherapy.
  • Occupational Therapy.
  • Wellbeing workshops covering topics such as pain and fatigue management.
  • Spiritual support.
  • Advice services including financial and benefit advice.
  • Bereavement support services for adults and children.
  • Complimentary Therapy including Reflexology, Massage, Aromatherapy and Reiki

The Pembridge Palliative Care Centre
Website: www.clch.nhs.uk/services/palliative-care.aspx
Address: St Charles Centre for Health and Wellbeing, Exmoor Street, London, W10 6DZ
Telephone: 020 8962 4406

NHS service that specialises in Palliative care.
Services:

  • Inpatient Care providing symptom control, respite care and end of life care.
  • Day services providing symptom control, psychological support, complimentary therapy and respite care for patients and their carers.
  • Advice and support regarding emotional and practical concerns provided by a team of social workers.

St John’s Hospice
Website: www.stjohnshospice.org.uk
Address: Hospital of St John & St Elizabeth, 60 Grove End Road, St John’s Wood, London, NW8 9NH
Telephone: 020 7806 4040
Email: hospice.info@hje.org.uk

Please Note: Those living in Southern and Western areas of the Borough of Kensington and Chelsea may be referred to Trinity Hospice or The Pembridge Centre. The details of both can be found above.

Services:

  • Home Care provided by hospice carers.
  • Inpatient Care.
  • Respite Care.
  • Day Services involving a personal care plan that includes access to doctors, nurses and the services listed below.
  • Counselling and emotional support for Patients.
  • Physiotherapy.
  • Occupational Therapy.
  • Complementary Therapies including massage, reiki, reflexology and acupuncture.
  • Social Interaction.
  • Advice services including financial, benefit, legal and travel advice.
  • Bereavement support for children, family and friends

Carer Support
Kensington and Chelsea Council Social Care Team
Website: www.peoplefirstinfo.org.uk/looking-after-someone/support-to-look-after-someone/requesting-a-carer-assessment.aspx
Telephone: 020 7361 3013
Email: socialservices@rbkc.gov.uk

Upon successful completion of a personalised assessment, the council will provide various forms of support such as financial support, support for the person cared for, respite support and emotional support, depending on your needs. Please Note: Though the website above is not Kensington and Chelsea Council, it is endorsed by the council and provides all the necessary information.

Carers UK – Kensington and Chelsea
Website: www.carersuk.org/about-us/throughout-the-uk/carers-kensington-chelsea
Telephone: 0800 032 1089
Email: kandc@carersuk.org

Provides a wide range of information regarding financial support, practical support and emotional support. They hold in-person sessions at various locations around the borough and provide and online forum. Their national site also provides a wide range of articles to provide support and advice.

NHS Choices
Website: www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx
Telephone: 0300 123 1053

Provides information of local care services and provides support and information for carers including: legal advice, financial advice, wellbeing and support for young carers.

Carers UK
Website: www.carersuk.org/
Telephone: 020 7378 4999
Email: info@carersuk.org

Provides a wide range of information regarding financial support, practical support, emotional support.

These services are provided through a helpline, an online forum and online articles about a range of subjects.

Benefits Advice
Citizens Advice Bureau
Website: www.adviceguide.org.uk/england
Kensington and Chelsea Website: www.kensingtonandchelseacab.org.uk
Telephone: 0844 826 9708

Kensington
140 Ladbroke Grove, London, W10 5ND
Chelsea
Old Town Hall, Kings Road, London, SW3 5EE

Provides comprehensive information regarding benefits, financial support and the NHS.

Kensington and Chelsea Council
Main Website: www.rbkc.gov.uk/default.aspx
Financial Support Website: www.rbkc.gov.uk/adviceandbenefits/otherbenefitsandgrants.aspx
Telephone: 020 7361 3006 (General Switchboard)
Email: benefits@rbkc.gov.uk

Provides information and advice regarding eligibility and access to financial support provided by the council and the government.

The Money Advice Service
Website: www.moneyadviceservice.org.uk
Telephone: 0300 500 5000

Provides various online tools to help manage finances. Also provides information and support specifically designed for Carers and the Disabled.

GOV.UK
Website: www.gov.uk/browse/benefits/disability

Provides information regarding disability and carers’ benefits and how to apply for benefits.

Beacon
Website: www.beaconchc.co.uk
Telephone: 0345 548 0300
Email: enquiries@beaconchc.co.uk

Provides support and advice for those using the NHS Continuing Healthcare service. Please note that there are charges for this service.

Bereavement Services
Cruse Bereavement Care
National Website: www.cruse.org.uk
Kensington and Chelsea Website: www.kc-cruse.org.uk
Address: 7 Thorpe Close, London, W10 5XL
Telephone: 020 8964 3455
Email: crusekenchel@btconnect.com

Provides emotional support and counselling for those who have suffered a bereavement. This support is provided individually or with groups. Cruse also provides specialist help for children and young people.

British Association of Counselling and Psychotherapy
Website: www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield that provide bereavement services.

Jigsaw4U
Website: www.jigsaw4u.org.uk
Telephone: 020 8687 1384
Email: info@jigsaw4u.org.uk

Provides both Pre-Bereavement and Post-Bereavement counselling for children. Includes individual counselling, family sessions and support groups with children in similar situations.

GOV.co.uk
Website: www.gov.uk/after-a-death/overview

Provides information, advice and a check list of all the necessary arrangements to be made after a death.

Kensington and Chelsea Council
Website: www.rbkc.gov.uk/births-deaths-and-marriages/births-and-deaths/births-and-deaths
Telephone: 020 7361 4100
Email: registrars@rbkc.gov.uk

Provides information regarding the necessary arrangements for dealing with a bereavement.

QEF Mobility Services
Website: www.qef.org.uk
Telephone: 020 8770 1151
Email: mobility@qef.org.uk 
Or email specialist Occupational Therapist: cw.lynne.hills@qef.org.uk

Provides services enabling people to achieve independence and freedom outside their home.

Transportation Services and Information
Blue Badge Scheme
Website:www.rbkc.gov.uk/environmentandtransport/parking/disabledparking/purplebadgescheme.aspx
Telephone: 020 7361 3004
Email: parking@rbkc.gov.uk

Due to Kensington and Chelsea’s location in the centre of London, the council does not offer the traditional “Blue Badge” scheme, but instead offers a special “Purple Badge” scheme for its residents. The website, telephone number and email address listed above provide information regarding who qualifies and how to apply for a Purple Badge for disabled parking.

Freedom Pass and Taxicard
Website: www.rbkc.gov.uk/az/az.aspx?OrgID=1940
Address: 2nd Floor Pink Zone, The Town Hall, Hornton Street, London, W8 7NX
Telephone: 020 7361 2390
Email: accessible.transport@rbkc.gov.uk

For information regarding the Freedom Pass and the Taxicard scheme, please contact the Accessible Transport Team using the details provided above. They will provide information regarding eligibility and how to apply for both schemes.

Dial-a-Ride
Website: www.tfl.gov.uk/modes/
Telephone: 0343 222 7777
Email: DAR@tfl.gov.uk

Provides information regarding eligibility and how to apply for Dial-a-Ride membership, a free service dedicated to helping the disabled make short journeys around London.

Disclaimer
We do not take any responsibility or liability for these links. Please let us know if you find any of this information to be no longer current, or if you are aware of any other services that could be of interest.

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