Borough of Richmond Upon Thames

Postcode areas
SW 13, SW14, SW15, TW1, TW2, TW3, TW4, TW9, TW10, TW11, TW12, TW13, TW16, KT1, KT2, KT8

Richmond Upon Thames Council Details:
Website: www.richmond.gov.uk
Address: Civic Centre, 44 York Street, Twickenham, TW1 3BZ
Telephone Central Switchboard: 020 8891 1411

Counselling Services
Richmond Mind
Website: www.rbmind.org/psychotherapy-and-counselling-service.asp
Address: Richmond Royal Hospital, Richmond Community Healthcare Hamlet, Kew Foot Road, Richmond, TW9 2TE
Telephone: 07592 416 638
Email: counselling.admin@rbmind.org

Provides a range of therapy and counselling services for Richmond residents.

British Association of Counselling and Psychotherapy
Website: http://www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield, which can be narrowed down by what help you need so you see the counsellors best prepared to help.

Care
Integrated Neurological Services (INS)
Website: www.ins.org.uk
Address: 82 Hampton Road, Twickenham, TW2 5QS
Telephone: 020 8755 4000
Email: admin@ins.org.uk

Provides various services to help support those with MND, their families and carers.
Their services include:

  • Physiotherapy.
  • Speech and Language Therapy.
  • Occupational Therapy.
  • Social Workers to provide both clients and carers emotional and practical support.
  • Home Visits to support palliative care and provide therapy sessions.
  • Support for Carers: providing practical information such as access to benefits and transport; emotional support and counselling; carer training; wellbeing advice.
  • Spiritual Support.
  • Befriending service, for those who may feel isolated by their condition

Richmond Upon Thames Council Social Care Services
Website: www.richmond.gov.uk/adult_social_care
Telephone:020 8891 7971
Email: adultsocialservices@richmond.gov.uk

Upon successful completion of a social care assessment, Richmond Council will provide a range of services such as financial support, care at home, handyperson service and making suitable home adaptations, all tailored to your needs.

MND Care Centre – King’s College Hospital
Website: https://www.kch.nhs.uk/service/a-z/motor-nerve
Address: Suite 4, Golden Jubilee Wing, Denmark Hill, London SE5 9RS
Clinic Co-ordinator: Catherine Knights
Telephone: 0207 848 5172
Email: catherine.knights@kcl.ac.uk, catherine.knights1@nhs.net

Provides a weekly clinic with a neurologist who provides diagnosis and information regarding treatment.

Also provides access to a physiotherapist, occupational therapist, speech and language therapist, dietician and palliative care consultant. Requires a referral from a local neurologist.

MND Care Centre – National Hospital for Neurology
Website: https://www.uclh.nhs.uk/OurServices/ServiceA-Z/Neuro/MND/Pages/Home.aspx
Address: National Hospital, Queen Square, London, WC1N 3BG
Clinic Co-ordinator: Jan Clarke
Telephone: 0203 448 3899
Email: Jan.Clarke@uclh.nhs,uk

Provides a weekly clinic with neurologists to discuss care and treatment. Also provides access to physiotherapists, speech and language therapists, occupational therapists and dietitians. Requires a referral from your GP or specialist.

NHS Choices
Website: www.nhs.uk/Service-Search/Care-homes-and-care-at-home/LocationSearch/11

Provides a detailed list of care homes and care-at-home services in your local area and if these services have met the standards of the Care Quality Commission.

Hospice Services
Princess Alice Hospice
Website: www.pah.org.uk
Address: Princess Alice Hospice, West End Lane, Esher, KT10 8NA
Telephone: 01372 468811
Email: contact@pah.org.uk

Services:

  • Home Care, including therapy options listed below.
  • Inpatient Care.
  • Respite Care.
  • Palliative Care.
  • Counselling Services for Patients, Families or Carers.
  • Occupational Therapy.
  • Physiotherapy.
  • Speech and Language Therapy.
  • Dietetics.
  • Hypnotherapy.
  • Spiritual Support.
  • Social Groups.
  • Carer Support Group.
  • Group based Bereavement support and counselling for adults and children.
  • Complementary Therapies such as Massage, Reflexology and Aromatherapy.

Trinity Hospice
Website: www.trinityhospice.org.uk
Address: 30 Clapham Common North Side, Clapham, SW4 0RN
Telephone: 020 7787 1000
Email: enquiries@trinityhospice.org.uk

Services:

  • Home Care provided by specialist nurses.
  • Inpatient Care.
  • Palliative Care.
  • Counselling and emotional support for Patients.
  • Physiotherapy.
  • Occupational Therapy.
  • Wellbeing workshops covering topics such as pain and fatigue management.
  • Spiritual support.
  • Advice services including financial and benefit advice.
  • Bereavement support services for adults and children.
  • Complimentary Therapy including Reflexology, Massage, Aromatherapy and Reiki.

Carer Support
Integrated Neurological Services (INS)
Website: www.ins.org.uk
Address: 82 Hampton Road, Twickenham, TW2 5QS
Telephone: 020 8755 4000
Email: admin@ins.org.uk

Provides personalised support for carers including support for emotional, psychological and physical wellbeing, carer training including first aid and injury prevention, financial advice and support identifying and accessing services available to support carers.

Richmond Carers Centre
Website: www.richmondcarers.org
Address: 5 Briar Road, Twickenham, Middlesex, TW2 6RB
Telephone: 020 8867 2380
Email: info@richmondcarers.org

Provides free support for carers in the borough including: advice via their care support team, educational workshops, counselling and emotional support, social and leisure activities and complimentary therapies such as massage and aromatherapy. Also provides special services for young carers aged 5 to 18.

NHS Choices
Website: www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx
Telephone: 0300 123 1053

Provides information of local care services and provides support and information for carers including: legal advice, financial advice, wellbeing and support for young carers.

Carers UK
Website: www.carersuk.org/
Telephone: 020 7378 4999
Email: info@carersuk.org

Provides a wide range of information regarding financial support, practical support, emotional support.

These services are provided through a helpline, an online forum and online articles about a range of subjects.

Crossroads Care
Website: www.carers.org/local-service/richmond-and-kingston
Telephone: 020 8943 9421
Email: richmonduponthames@crossroads.org.uk

Provides respite care, giving carers an opportunity to have a break.

Richmond Upon Thames Council
Website: http://richmondcareandsupport.org.uk/
Telephone: 020 8891 1411 (Central Switchboard)

Provides information regarding services around the borough for carers and young carers. Also provides a Carers’ Assessment, a personalised assessment to provide support tailored to the specific needs of individual carers.

Benefits Advice
Citizens Advice Bureau
Website: www.adviceguide.org.uk/england
Richmond Website: https://www.citizensadvicerichmond.org/
Telephone: 020 8712 7800

Ham
Address: The Health Centre, Ashburnham Road, Ham, Richmond, Surrey, TW10 7NS
Sheen
Address: Sheen Lane Centre, Sheen Lane, London, SW14 8LP
Twickenham
Address: 5th Floor, Regal House, 70 London Road, Twickenham, Middlesex, TW11 3QS

Provides comprehensive information regarding benefits, financial support and the NHS.

Richmond Upon Thames Council
Housing and Council Tax Website: www.richmond.gov.uk/housing_benefit_and_council_tax_reduction
Paying for Care Website: www.richmond.gov.uk/home/services/adult_social_care/paying_for_care
Telephone: 020 8891 1411 (Central Switchboard)

Provides information regarding council tax, housing benefit, and various options regarding how to pay for care.

The Money Advice Service
Website: www.moneyadviceservice.org.uk
Telephone: 0300 500 5000

Provides various online tools to help manage finances. Also provides information and support specifically designed for Carers and the Disabled.

GOV.UK
Website: www.gov.uk/browse/benefits/disability

Provides information regarding disability and carers’ benefits and how to apply for benefits.

Beacon
Website: www.beaconchc.co.uk
Telephone: 0345 548 0300
Email: enquiries@beaconchc.co.uk

Provides support and advice for those using the NHS Continuing Healthcare service. Please note that there are charges for this service.

Bereavement Services
Cruse Bereavement Care
Website: www.cruse.org.uk/richmond/
Telephone: 0749 5777 401
Email: referrals@cruserichmonduponthames.org.uk

Provides various forms of bereavement support for both adults and children including telephone support, email support and face-to-face support.

British Association of Counselling and Psychotherapy
Website: www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield that provide bereavement services.

Jigsaw4U
Website: www.jigsaw4u.org.uk
Telephone: 020 8687 1384
Email: info@jigsaw4u.org.uk

Provides both Pre-Bereavement and Post-Bereavement counselling for children. Includes individual counselling, family sessions and support groups with children in similar situations.

GOV.co.uk
Website: www.gov.uk/after-a-death/overview

Provides information, advice and a check list of all the necessary arrangements to be made after a death.

QEF Mobility Services
Website: www.qef.org.uk
Telephone: 020 8770 1151
Email: mobility@qef.org.uk 
Or email specialist Occupational Therapist: cw.lynne.hills@qef.org.uk

Provides services enabling people to achieve independence and freedom outside their home.

Transportation Services and Information
Blue Badge Scheme
Website: www.richmond.gov.uk/blue_badge
Telephone: 020 8831 6096
Email: accessibletransport@richmond.gov.uk

Provides information regarding who qualifies for a Blue Badge for disabled parking and how to apply for one.

Freedom Pass
Website: www.ealing.gov.uk/info/200022/community_transport/164/freedom_pass
Telephone: 020 8825 8161

Provides information regarding eligibility and how to apply for a Freedom Bus pass, allowing free travel on London buses.

Taxicard Scheme
Website: www.ealing.gov.uk/info/200022/community_transport/165/taxicard_scheme
Telephone:020 8825 7920
Email: taxicard@ealing.gov.uk

Provides information regarding eligibility and how to apply for a Taxicard. Provides subsidised taxi transport for local residents.

Dial-a-Ride
Website: www.tfl.gov.uk/modes/dial-a-ride
Telephone: 0343 222 7777
Email: DAR@tfl.gov.uk

Provides information regarding eligibility and how to apply for Dial-a-Ride membership, a free service dedicated to helping the disabled make short journeys around London.

Disclaimer
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