Borough of Westminster

Postcode areas
W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1S, W1U, W1W, W2, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R W9, W10, W11, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW7, NW1

Westminster Council Details
Website: www.westminster.gov.uk
Postal Address: Westminster City Hall, 64 Victoria Street, London, SW1E 6QP
Telephone Central Switchboard: 020 7641 6000

Counselling Services
WPF Therapy
Website: www.wpf.org.uk
Address: 23 Magdalen Street, London, SE1 2EN
Telephone: 020 7378 2000
Email: reception@wpf.org.uk

Provides a range of counselling and therapy services that cover issues such as Depression, Low mood, Anxiety and dealing with Illness and Disability

Westminster Mind
Website: http://westminstermind.org.uk/services/counselling/
Address: Radstock House, 5 Eccleston Street, London, SW1W 9LX
Telephone: 020 7259 8134
Email: cts@westminstermind.org.uk

Provides a range of therapy and counselling services for Westminster residents.

British Association of Counselling and Psychotherapy
Website: http://www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield, which can be narrowed down by what help you need so you see the counsellors best prepared to help.

Care
Westminster Council Social Care Team
Website: www.peoplefirstinfo.org.uk/at-home/staying-in-your-own-home/requesting-an-assessment.aspx
Telephone: 020 7641 1444 / 020 7641 1175
Email: adultsocialcare@westminster.gov.uk

Upon successful completion of a personalised assessment, the council will provide various forms of support such as financial support, care at home, help going out and provision of suitable equipment, depending on your needs. Please Note: Though the website above is not Westminster Council, it is endorsed by the council and provides all the necessary information.

People First
Website: www.peoplefirstinfo.org.uk

Provides a large number of articles for patients and carers to help support independent living. Also has a searchable list of a wide range of useful private services and organisations in London to help in this endeavour.

MND Care Centre – King’s College Hospital
Website: https://www.kch.nhs.uk/service/a-z/motor-nerve
Address: Suite 4, Golden Jubilee Wing, Denmark Hill, London SE5 9RS
Clinic Co-ordinator: Catherine Knights
Telephone: 0207 848 5172
Email: catherine.knights@kcl.ac.uk, catherine.knights1@nhs.net

Provides a weekly clinic with a neurologist who provides diagnosis and information regarding treatment.

Also provides access to a physiotherapist, occupational therapist, speech and language therapist, dietician and palliative care consultant. Requires a referral from a local neurologist.

MND Care Centre – National Hospital for Neurology
Website: https://www.uclh.nhs.uk/OurServices/ServiceA-Z/Neuro/MND/Pages/Home.aspx
Address: National Hospital, Queen Square, London, WC1N 3BG
Clinic Co-ordinator: Jan Clarke
Telephone: 0203 448 3899
Email: Jan.Clarke@uclh.nhs,uk

Provides a weekly clinic with neurologists to discuss care and treatment. Also provides access to physiotherapists, speech and language therapists, occupational therapists and dietitians. Requires a referral from your GP or specialist.

NHS Choices
Website: www.nhs.uk/Service-Search/Care-homes-and-care-at-home/LocationSearch/11

Provides a detailed list of care homes and care-at-home services in your local area and if these services have met the standards of the Care Quality Commission.

Hospice Services
Trinity Hospice
Website: www.trinityhospice.org.uk
Address: 30 Clapham Common North Side, Clapham, SW4 0RN
Telephone: 020 7787 1000
Email: enquiries@trinityhospice.org.uk

Services:

  • Home Care provided by specialist nurses.
  • Inpatient Care.
  • Palliative Care.
  • Counselling and emotional support for Patients.
  • Physiotherapy.
  • Occupational Therapy.
  • Wellbeing workshops covering topics such as pain and fatigue management.
  • Spiritual support.
  • Advice services including financial and benefit advice.
  • Bereavement support services for adults and children.
  • Complimentary Therapy including Reflexology, Massage, Aromatherapy and Reiki.

The Pembridge Palliative Care Centre
Website: www.clch.nhs.uk/services/palliative-care.aspx
Address: St Charles Centre for Health and Wellbeing, Exmoor Street, London, W10 6DZ
Telephone: 020 8962 4406

NHS service that specialises in Palliative care.
Services:

  • Inpatient Care providing symptom control, respite care and end of life care.
  • Day services providing symptom control, psychological support, complimentary therapy and respite care for patients and their carers.
  • Advice and support regarding emotional and practical concerns provided by a team of social workers.

St John’s Hospice
Website: www.stjohnshospice.org.uk
Address: Hospital of St John & St Elizabeth, 60 Grove End Road, St John’s Wood, London, NW8 9NH
Telephone: 020 7806 4040
Email: hospice.info@hje.org.uk

Services:

  • Home Care provided by hospice carers.
  • Inpatient Care.
  • Respite Care.
  • Day Services involving a personal care plan that includes access to doctors, nurses and the services listed below.
  • Counselling and emotional support for Patients.
  • Physiotherapy.
  • Occupational Therapy.
  • Complementary Therapies including massage, reiki, reflexology and acupuncture.
  • Social Interaction.
  • Advice services including financial, benefit, legal and travel advice.
  • Bereavement support for children, family and friends.

Carer Support
Westminster Council Social Care Team
Website: www.peoplefirstinfo.org.uk/looking-after-someone/support-to-look-after-someone/requesting-a-carer-assessment.aspx
Telephone: 020 7641 1444 / 020 7641 1175
Email: adultsocialcare@westminster.gov.uk

Upon successful completion of a personalised assessment, the council will provide various forms of support such as financial support, support for the person cared for, respite support and emotional support, depending on your needs. Please Note: Though the website above is not Westminster Council, it is endorsed by the council and provides all the necessary information.

Carers Network
Website: http://carers-network.co.uk/
Address: Beethoven Centre, Third Avenue, London, W10 4JL
Telephone: 020 8960 3033
Email: info@carers-network.co.uk

Provides a broad range of information, support and services for carers in the borough. There’s help with emotional and mental wellbeing, support groups and carer breaks. They also provide practical support such as carer assessments and liaising with professionals.

NHS Choices
Website: www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx
Telephone: 0300 123 1053

Provides information of local care services and provides support and information for carers including: legal advice, financial advice, wellbeing and support for young carers.

Carers UK
Website: www.carersuk.org/
Telephone: 020 7378 4999
Email: info@carersuk.org

Provides a wide range of information regarding financial support, practical support, emotional support.

These services are provided through a helpline, an online forum and online articles about a range of subjects.

Benefits Advice
Westminster Advice Services Partnership
Website: www.westminsteradvice.org.uk
Telephone: 08444 771 611

Incorporating the Westminster Citizens Advice Bureau, Age UK and the Migrants Resource Centre, the WASP provides advice regarding finances, benefits and housing. This advice can be found online or in person at various locations around the borough.

The Money Advice Service
Website: www.moneyadviceservice.org.uk
Telephone: 0300 500 5000

Provides various online tools to help manage finances. Also provides information and support specifically designed for Carers and the Disabled.

GOV.UK
Website: www.gov.uk/browse/benefits/disability

Provides information regarding disability and carers’ benefits and how to apply for benefits.

Beacon
Website: www.beaconchc.co.uk
Telephone: 0345 548 0300
Email: enquiries@beaconchc.co.uk

Provides support and advice for those using the NHS Continuing Healthcare service. Please note that there are charges for this service.

Westminster Council
Website: www.westminster.gov.uk/council-tax-benefits-faqs#question2
Address’ for in-person benefit advice/information:
101 Orchardson Street, London, NW8 8EA
180 Vauxhall Bridge Road, London, SW1V 1ER
Telephone: 0800 072 0042
Email: westminster.benefits@secure.capita.co.uk

Provides information regarding housing benefit and council tax support. The best option however regarding support from Westminster council is to apply for a carer assessment, the details of which can be found above under the subheading “Care”.

Bereavement Services
Camden, City, Islington, Westminster Bereavement Service (CCIWBS)
Website: www.bereavement-counselling.org
Address: 3rd Floor, 293-299 Kentish Town Road, London, NW5 2TJ
Telephone: 0207 284 0090
Email: cciwbs@btconnect.com

Provides support and counselling for anyone over the age of 18 who has suffered a bereavement.

British Association of Counselling and Psychotherapy
Website: www.itsgoodtotalk.org.uk
Telephone: 01455 883300
Email: bacp@bacp.co.uk

Provides details of all counsellors and therapists locally and further afield that provide bereavement services.

Jigsaw4U
Website: www.jigsaw4u.org.uk
Telephone: 020 8687 1384
Email: info@jigsaw4u.org.uk

Provides both Pre-Bereavement and Post-Bereavement counselling for children. Includes individual counselling, family sessions and support groups with children in similar situations.

GOV.co.uk
Website: www.gov.uk/after-a-death/overview

Provides information, advice and a check list of all the necessary arrangements to be made after a death.

Westminster Council
Website: www.westminster.gov.uk/bereavement-information
Telephone: 0207 935 1161

Provides useful information about the necessary arrangements that must be made after a bereavement.

QEF Mobility Services
Website: www.qef.org.uk
Telephone: 020 8770 1151
Email: mobility@qef.org.uk 
Or email specialist Occupational Therapist: cw.lynne.hills@qef.org.uk

Provides services enabling people to achieve independence and freedom outside their home.

Transportation Services and Information
White Badge Disabled Parking Scheme
Website: www.westminster.gov.uk/disabled-parking

Due to Westminster’s location in the centre of London, the council does not offer the traditional “Blue Badge” scheme, but instead offers a special “White Badge” scheme for its residents. The website listed above provide information regarding who qualifies and how to apply for a White Badge for disabled parking.

Freedom Pass
Website: www.ealing.gov.uk/info/200022/community_transport/164/freedom_pass
Telephone: 020 8825 8161

Provides information regarding eligibility and how to apply for a Freedom Bus pass, allowing free travel on London buses.

Taxicard Scheme
Website: www.ealing.gov.uk/info/200022/community_transport/165/taxicard_scheme
Telephone:020 8825 7920
Email: taxicard@ealing.gov.uk

Provides information regarding eligibility and how to apply for a Taxicard. Provides subsidised taxi transport for local residents.

Dial-a-Ride
Website: www.tfl.gov.uk/modes/dial-a-ride
Telephone: 0343 222 7777
Email: DAR@tfl.gov.uk

Provides information regarding eligibility and how to apply for Dial-a-Ride membership, a free service dedicated to helping the disabled make short journeys around London.

Disclaimer
We do not take any responsibility or liability for these links. Please let us know if you find any of this information to be no longer current, or if you are aware of any other services that could be of interest.

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