Support is available Monday to Friday from 9am to 5pm from the volunteering and ICT teams

 

ICT Team

01604 611813

Volunteering Team

03456 044150

Independent Learning

www.mndassociation.clcmoodle.org

Password reset

Help with getting started 

Problems with your device

Issues logging in

Signposting to resources

Your WiFi or internet connection

Problems when accessing applications once logged in

Application training and advancements

Anti virus software

Security issues

General ICT guidance

Unsupported applications

Concerns with your mndassociation.org account

Technical support on systems

 

 

Sending feedback 

 

Escalation paths explained

ICT

Contact the Association's ICT team on 01604 611813 for help with any of the following:

  • Password reset
  • Issues logging in
  • Problems when accessing applications once logged in
  • Security issues
  • Concerns with your mndassociation.org account

Volunteering

Contact the Volunteering team by phoning 03456 044150 or emailing [email protected] for help with any of the following:

  • Getting started
  • Signposting to resources
  • Application training 
  • General ICT guidance
  • Technical support on systems
  • Sending feedback

Independent Learning

Check out our online learning resources by visiting www.mndassociation.clcmoodle.org for help with: 

  • Problems with your device
  • Your WiFi or internet connection
  • Anti virus software
  • Unsupported applications

 

Checklist for support