We want to make sure that no one faces motor neurone disease (MND) alone and that anyone living with and affected by MND can access the help and support they need. That's why we're committed to making our website accessible for all our visitors. 

Accessibility Statement for the MND Association website

This is an accessibility statement from the Motor Neurone Disease (MND) Association.  

Conformance status  

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The MND Association website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. You can find out more information on the areas where we don’t fully conform below.

Additional accessibility considerations 

Although our goal is WCAG 2.1 Level AA conformance, we have designed the site with people with MND in mind. Certain adaptations have been made to address some of the challenges faced by people with MND, including motor skills issues which means they may need to use certain equipment to be able to use web pages, such as Eyegaze equipment. 

Help for Eyegaze users 

Using the drop-down menu navigation 

The main navigation uses a drop-down option. You can either go directly to the section (e.g. Support and information) by using a mouse click control. This will then show you further content within that section. 

If you use the drop-down menu, move between the menu items and mouse click to select the option. The left-hand options are clickable and will reveal additional menu options on the right. 

Using the main menu to visit "hub" pages 

As mentioned above, you can directly select one of the options from the main menu (e.g. Support and information). To do this, you should use a mouse click control. Selecting an item will take you to a hub page. From here, you can select where to go from the main panels or links shown on the page. 

You can also move back to previous pages using the links in the grey section at the top of each page. This is called a 'breadcrumb trail' and will show where you are within the site. 

Useful links 

About this accessibility statement  

We last reviewed this statement on 21 July 2025.  

The Digital Accessibility Centre (DAC) carried out an audit on our website in April 2023. While we aim to meet WCAG 2.1 Level AA, some areas currently fall short - particularly where we use third-party platforms or publish PDF content. Below are the known issues.

Third-party tools

ISSUU

We use ISSUU to display larger PDF documents, such as our quarterly Thumbprint magazine and annual Impact Report. We’re aware this tool has accessibility challenges for users of assistive technologies. We’ve notified ISSUU about the issues outlined below:

  • Focus order: Share buttons are hidden visually but still present in code. This means screen reader users may hear irrelevant content they cannot control.
  • Missing iframe titles: Content embedded through iframes lacks a descriptive title, which can affect screen reader navigation.
  • Button labelling: The ‘View Full Screen’ button is announced only as "Button" to VoiceOver and TalkBack users on iOS and Android, making the button’s purpose unclear.
  • Keyboard navigation: There is no visible focus on interactive elements, making it difficult for keyboard-only users to know where they are on the page.
Spotify

We embed Spotify players on our podcast pages so visitors can listen to our episodes. While we recognise the player may not be usable by people who are deaf or hard of hearing, full episode transcripts are always available.

Other known issues include:

  • Focus order: Hidden share buttons are read out by assistive technologies, similar to the issue described above with ISSUU.
  • ARIA attributes: Incorrect use of aria-role and aria-label means screen readers may not announce the correct information.

PDF Documents (e.g. Thumbprint magazine)

Some of our PDF files do not meet accessibility standards due to:

  • Missing PDF tags
  • Missing page titles
  • Images lacking alt text

What we’re doing next

We’re continuing to:

  • Notify third-party providers of accessibility issues
  • Explore more inclusive alternatives for document publishing and media playback
  • Provide accessible formats and transcripts wherever possible

If you need an accessible version of any content, please contact us and we’ll do our best to help.

Feedback  

We’re always looking for ways to improve our website and welcome your feedback on the accessibility of the MND Association website. Please let us know if you encounter accessibility barriers or if you want to get involved in testing by:  

  • emailing [email protected]
  • calling us on 01604 250505
  • writing to us at Motor Neurone Disease Association, Francis Crick House, 6 Summerhouse Road, Moulton Park, Northampton, NN3 6BJ  
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