Feedback and Complaints
At the MND Association we strive to be a charity that really listens and properly involves and consults people using our services, our volunteers and members of the public.
Your views are really important in helping us to improve the quality of services that we offer. If you have a concern or complaint, then we want to put it right. If we are doing something well, we want to know so that we may do more of it. We’d also like to hear from you if you have any questions, comments or want to make a general enquiry.
We welcome your feedback, whether it's positive or negative.
We've made it easy for you to get in touch. You can use any of the options below and if you ask for a response, we'll aim to get back to you within 7 working days.
Other ways to contact us
Phone: 01604 250505
Francis Crick House
6 Summerhouse Road
You can read how we respond to complaints in our complaints and feedback policy.
We’re also happy to share details of Our Supporter Promise.