The MND Association provides services to many people throughout England, Wales and Northern Ireland, and we recognise that some people we are in contact with are at risk and in need of protection.  Safeguarding adults and children/young people at risk means protecting them from harm and abuse, and identifying and stopping harm and abuse that might already be happening.

Safeguarding is everyone's responsibility

There are many kinds of abuse including physical, emotional, sexual, financial, discriminatory and institutional abuse.
Abuse of an adult or a child/young person under the age of 18 is defined as:

  • A violation of a person’s human rights or dignity by any other person and can be carried out deliberately or unknowingly and it may be a single or repeated act.
  • An act of ill-treatment that can harm or is likely to harm an adult or a child’s safety, well-being or development.
  • Neglect of an adult or child by failing to provide or secure the basic needs of physical safety and well-being.

But remember that abuse may not fall neatly into these categories.

Adults Safeguarding Policy

Adult Safeguarding Policy Appendices 

Children Safeguarding Policy

Children Safeguarding Policy Appendices 

Suicide Guidance

Suicide- Where to signpost



How do we safeguard adults and children at risk?

The protection of adults and children at risk of harm is a priority to the Association. We are not a statutory organisation – other agencies are responsible for the investigation and coordination of all incidents of suspected abuse or harm – the Police, Adult and Children’s Social Care and the NSPCC (for children) are the only agencies with statutory powers in England and Wales, and in Northern Ireland the statutory agencies are the Health & Social Care Trust and/or the Police Service Northern Ireland (PSNI).

Both our staff and volunteers have an obligation and responsibility to protect, safeguard and promote the welfare of the adults and children/young people at risk of harm we work with.

By having strong safeguarding procedures and practice, we provide a safe place for adults and children/young people who engage with us and the services we provide. The Association recognises differences in legislation for adults and children at risk across England, Wales and Northern Ireland but adopt the equal principle that all individuals at risk should be protected from harm.

We want the public to have confidence in our work.  Ensuring safeguarding runs as a golden thread through all we do is part of building that confidence with the public, our members and our supporters.


When we recruit staff and volunteers, we follow Safer Recruitment tools and processes – this helps us to make sure that our staff and volunteers are suitable to work with adults and children who may be at risk of harm.

We have designed our recruitment processes to deter unsuitable applicants from applying for roles with vulnerable groups.


All our staff and volunteers complete mandatory safeguarding induction training, delivered at different levels dependent on their level of responsibility and their likely direct or indirect contact with adults and/or children at risk.

Staff and volunteers also have access to appropriate guidance and support as appropriate.



We have a suite of safeguarding procedures, policies and guidance for all of our managers, staff and volunteers that ensures all concerns of abuse or neglect are dealt with appropriately and that clear, robust action is taken promptly.

This includes acknowledging that everyone who comes into contact with families affected by MND, directly or indirectly, have a role to play and as such, we are often in a unique position to be able to identify families who would benefit from an Early Help Assessment and the provision of effective Early Support services. We believe that it is better to help children in particular, as early as possible, before issues escalate and become more serious. By sharing information early on, when we spot signs of emerging problems, we can help put support in place at the time it's most likely to help.


If you are worried about an adult or a child/young person living with or affected by MND

•    If you think an adult or child with care and support needs is at risk, being abused or neglected, contact the Social Care Team at their local council.  You can find their contact details on the government website or on your local council's website.
•    If you have immediate concerns for the safety of yourself or others call 999 and ask for the police.
•    If you have a safeguarding enquiry for the MND Association, please get in contact with us by emailing [email protected]
•    If you are an adult with MND or an adult or child/young person affected by MND and have an urgent problem to talk about, you can contact our MND Connect Helpline on 0808 802 6262.  You can also contact the Samaritans on 116 123 or ChildLine on 0800 1111 who can help and listen to whatever you want to say.  

Page last updated: 02/06/2023