The volunteering principles strengthen and inform development decisions in volunteering. They guide how we communicate, how staff and volunteers collaborate and how volunteers are supported.

The principles should also act as a guide to volunteer and employee behaviour, help volunteers get the best from volunteering and avoid major risks, as well as make good use of resources.

These principles are that we:

  • Value volunteers’ contributions.
  • Are supportive.
  • Encourage collaboration and sharing.
  • Use volunteer friendly communication.
  • Enable autonomy in decisions within boundaries.
  • Make good use of volunteer skills.
  • Provide opportunities to learn and develop.
  • Recognise differing motivations for volunteering.
  • Value diversity.
  • Are flexible about time commitments.