Frequently Asked Questions
Below are some common questions asked by those thinking of becoming an Association visitor - and their answers!
We look for a minimum commitment of approximately two – four hours a week. This will vary from person to person. As the role involves working with individuals whose needs will often change over time it is difficult to be prescriptive so a degree of flexibility is required.
Our volunteers give us their valuable time, commitment and expertise to making a difference to people living with MND. The Association strongly believes that it should not cost them to do this and that all out of pocket expenses will be reimbursed.
Support is available from a number of different places. This includes members of staff, other visitors, our MND Connect helpline, and your local volunteer branch or group, as well as structured supervision and support meetings.
The core role of visitors is to offer support, provide information and signpost. It will involve visitors developing and building relationships with local health and social care professionals.
There are many ways the role of the visitor can be developed. You may take on a strategic or influencing role in your area. You could make links with care centres, be involved in buddying other visitors or help to develop local support systems in your own and other areas.
No, it is possible to offer support to people by telephone, email or visiting using public transport but it may limit the opportunities and the amount of people you can visit.
Attending the visitor training course will help individuals to clarify the boundaries between their voluntary and professional roles. In practice many visitors with health and social care backgrounds choose to volunteer outside the area they would normally work in.